1. HOW LONG IS AN APPOINTMENT? All appointments begin promptly on time and are between 5 - 30 minutes in duration.

2. DO I NEED TO SEE MY GP FOR A REFERRAL? No. A GP referral is not essential. We welcome self-referring patients without GP referral, however we do work closely with local  GPs in order to provide the very best level of care.

3. HOW MUCH DO YOU CHARGE?    For further information on our fees, please feel free to contact us directly.

We made payment easy. You can pay through POS,  electronically money transfer and in cash. We do not accept check. 

5. CAN I GO THROUGH MY HEALTH INSURANCE?   Yes, we are registered with all major Private Health Insurance Companies, however each health insurance policy is different so we advise patients to check with your insurers that you are eligible to claim for any physiotherapy treatment before you attend for treatment and that you are clear about any conditions that are in place.

6. HOW MANY SESSIONS WILL I NEED?   This depends upon the nature of the problem as well as each individual. At the initial assessment, the physiotherapist will make a diagnosis and discuss with you proposed treatment plans. They will be able to offer advice and guidance on the number of treatments you may require.

7. IS THERE A PARTICULAR PHYSIOTHERAPIST I SHOULD SEE?   Each physiotherapist has an expansive knowledge of the human body and is able to treat a wide number of conditions, however should you feel more specialist treatment is required, you can contact us for inquiries.

8. WHAT SHOULD I WEAR TO MY APPOINTMENT?  Depending on the body part receiving treatment, you may be asked to remove clothing in order to help assess and treat you to the highest standard.

9. CAN I BRING A FRIEND/RELATIVE WITH ME?   You are welcome to be accompanied during treatment if you wish.  We ask that all children are accompanied by a responsible adult for the duration of the appointment.

10. WHAT IF I CAN'T MAKE MY APPOINTMENT?   Please notify us as soon as possible if you are unable to make your appointment. As a courtesy to our physiotherapists and other clients, we have a cancellation policy of 24 hours. Regrettably if you fail to attend your appointment, or cancel within the 24 hour notice period, your absence will be counted as present for the service which affect your bill.

11. DO YOU OFFER HOME VISITS?  Yes we are able to provide home visits if you are unable to travel to the clinic due to pain or immobility. 

12. WHAT IS ACUPUNCTURE?  Acupuncture is an ancient form of Chinese medicine involving the insertion of needles into the skin at specific points on the body to achieve a therapeutic effect. Acupuncture is a safe and effective way to encourage natural healing, improve energy, reduce or relieve pain and improve function of affected areas of the body. Acupuncture is effective in a wide range of painful conditions and is commonly used to treat musculoskeletal pain e.g. back, shoulder, neck and leg pain. It has also been successfully used to treat headaches, migraines, trapped nerves, chronic muscle strains and various kinds of rheumatic and arthritic pain.

13. HOW DOES IT WORK?  Acupuncture stimulates the nerves in skin and muscle, and can produce a variety of effects. We know that it increases the body’s release of natural painkillers – endorphin and serotonin – in the pain pathways of both the spinal cord and the brain. This modifies the way pain signals are received. But acupuncture does much more than reduce pain, and has a beneficial effect on health. Patients often notice an improved sense of well-being after treatment. Modern research shows that acupuncture can affect most of the body’s systems – the nervous system, muscle tone, hormone outputs,circulation, antibody production and allergic responses, as well as the respiratory, digestive, urinary and reproductive systems.

14. WHAT IS INVOLVED IN HAVING ACUPUNCTURE?  Every patient will be assessed by a Chartered Physiotherapist and a specific medical diagnosis will be given. Acupuncture involves the insertion of fine needles into various points in the body depending on the condition being treated. This is usually painless. The duration of treatment depends on the nature of the problem. Occasionally manual or low voltage electrical stimulation is applied to assist the process. The number of needles varies but may only be two or three. Acupuncture may be used in conjunction with other treatment techniques such as manual therapy and therapeutic exercise.

15. HOW DOES ACUPUNCTURE HELP YOU GET PREGNANT?   When used in conjunction with Western fertility treatments (IVF) or donor-egg transfer,  acupuncture increases conception rates by 26%. ... Acupuncture can increase fertility by reducing stress, increasing blood flow to the reproductive organs and balancing the endocrine system, according to several studies and medical research.  Clients are commonly treated for three to four months before progressing to insemination, in-vitro fertiization or donor-egg transfer. This pacing of treatment seems to have a therapeutic effect.